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Compatibility Policy

The last update of this Compatibility Policy is 15 July, 2023.

This article describes mSpy’s commitment to compatibility of target devices for the Software application installation.
It also describes how a user may introduce changes to a target device for the Software installation.

Please read the compatibility policy carefully before placing an order.

mSpy is compatible with all popular devices

Compatibility Policy provides the following requirements for different target devices and operational systems.

Android

mSpy for Android

Here’s what you’ll need:

  • Physical access to the target device
  • A rooted Android (to access every feature)

Main requirements:

  • You need a rooted phone to read chats on Viber, Kik, LINE, and Skype, and to monitor the target device's emails (emails can be monitored without a rooted device as well although not to the fullest extent).
  • Android with OS 5 or higher*

*All Android target devices are supported, although some may have aspects regarding permissions due to the fact that they have their own customized OS. Besides, install steps may be slightly different depending on the make and model of the target device's.

How to install:

  1. On our website, download the installation file.
  2. Install mSpy on the device you want to monitor. Be sure to grant all permissions when asked, and then remove traces of the app.
  3. Log in to mSpy on any Mac or PC to see the target device's activity.

Things you can do in relation to target device (features):

  • Read chats on Snapchat, Instagram, Telegram, Skype, Facebook Messenger, Viber, LINE, WhatsApp, Telegram (with the ability to block)
  • View current location
  • Set geofencing boundaries and get alerts
  • Monitor calls
  • Read the target device's texts, included recently deleted
  • View emails (sent and received)
  • See what sites they’ve visited
  • Block sites
  • Get keyword alerts
  • View the target device's calendar activity

How to check Android version?

  • 1. On your phone, open the menu and tap System Settings.
  • 2. Scroll down and tap About phone.
  • 3. Note the OS version of your device.

iCloud Sync

mSpy with iCloud Sync

Here’s what you’ll need:

  • The target device's iCloud username and password
  • Physical access to the target iPhone so you can find the confirmation code

Main requirements:

  • They must have iCloud backup enabled on the target iPhone
  • Location tracking works only if Family Sharing is turned on

How to install:

  1. Head to your personalized mSpy iCloud Sync login page and sign in to your mSpy account.
  2. Enter the iCloud username and password of the device you want to monitor.
  3. A verification code will appear on the target device. Enter it on the iCloud Sync page when asked.

Keep in mind that the owner of the iCloud account will receive an email letting them know that a new device is being synced.

Things you can do in relation to target device (features):

  • Browse through contacts
  • Read the target device's notes
  • Browse through calendar
  • See events
  • View photos and videos
  • Browse through files
  • See the target device's reminders

How to check iOS version?

  • 1. On your phone, tap Settings.
  • 2. Tap General, and then tap About.
  • 3. Note the version number.

Wi-Fi Sync

mSpy with Wi-Fi Sync

Here’s what you’ll need:

  • Physical access to the target iPhone for the first sync
  • USB cable
  • PC (Win 10 or higher) or Mac (macOS 10.15 or higher)
  • The target iPhone passcode
  • Stable Wi-Fi connection

Main requirements:

  • You must install an app on your computer
  • You only need to connect the target iPhone for the first sync (not after) and in some cases use USB cable to update information received from the social media apps.

How to install:

  1. Install the app on your PC or Mac.
  2. Using a USB cable, connect the phone you want to monitor.
  3. Let mSpy work in the background. When it’s done, you’ll have access to the target device's private chats and so much more.

Things you can do in relation to target device (features):

  • Read WhatsApp messages
  • Read the target device's texts
  • See who they called
  • View photos and videos
  • Browse through contacts
  • Read the target device's notes
  • View LINE messages
  • View browser history
  • See the target device's reminders
  • Browse through сalendar

How to check iOS version?

  • 1. On your phone, tap Settings.
  • 2. Tap General, and then tap About.
  • 3. Note the version number.

Jailbreak

mSpy on Jailbroken iPhones

Here’s what you’ll need:

  • Physical access to jailbroken target iPhone
  • A stable internet connection

Main requirements:

  • iPhone must be jailbroken
  • Works with iOS 11 to 14.8.1 (check latest compatibility here)

How to install:

  1. Sign up or Log in to your mSpy account.
  2. With your jailbroken phone in hand, hit Get Started.
  3. Follow the instructions to get up and running.

Things you can do in relation to target device (features):

  • Track location
  • View photos and videos
  • Read emails
  • View browser history
  • See what apps they’ve installed
  • Read notes
  • View events
  • See what Wi-Fi networks they’ve connected to
  • Browse through the target device's contacts
  • Read texts
  • See Tinder messages
  • View screenshots of the target device in action with the Screenrecorder
  • See everything they type with the Keylogger
  • Geo-Fencing
  • WhatsApp tracking

How to check iOS version?

  • 1. On your phone, tap Settings.
  • 2. Tap General, and then tap About.
  • 3. Note the version number.

mSpy with Wi-Fi Sync

Here’s what you’ll need:

  • Physical access to the target iPhone for the first sync
  • USB cable
  • PC (Win 10 or higher) or Mac (macOS 10.15 or higher)
  • The target iPhone passcode
  • Stable Wi-Fi connection

Main requirements:

  • You must install an app on your computer
  • You only need to connect the target iPhone for the first sync (not after) and in some cases use USB cable to update information received from the social media apps.

How to install:

  1. Install the app on your PC or Mac.
  2. Using a USB cable, connect the phone you want to monitor.
  3. Let mSpy work in the background. When it’s done, you’ll have access to the target device's private chats and so much more.

Things you can do in relation to target device (features):

  • Read WhatsApp messages
  • Read the target device's texts
  • See who they called
  • View photos and videos
  • Browse through contacts
  • Read the target device's notes
  • View LINE messages
  • View browser history
  • See the target device's reminders
  • Browse through сalendar

How to check iOS version?

  • 1. On your phone, tap Settings.
  • 2. Tap General, and then tap About.
  • 3. Note the version number.

mSpy with iCloud Sync

Here’s what you’ll need:

  • The target device's iCloud username and password
  • Physical access to the target iPhone so you can find the confirmation code

Main requirements:

  • They must have iCloud backup enabled on the target iPhone
  • Location tracking works only if Family Sharing is turned on

How to install:

  1. Head to your personalized mSpy iCloud Sync login page and sign in to your mSpy account.
  2. Enter the iCloud username and password of the device you want to monitor.
  3. A verification code will appear on the target device. Enter it on the iCloud Sync page when asked.

Keep in mind that the owner of the iCloud account will receive an email letting them know that a new device is being synced.

Things you can do in relation to target device (features):

  • Browse through contacts
  • Read the target device's notes
  • Browse through calendar
  • See events
  • View photos and videos
  • Browse through files
  • See the target device's reminders

How to check iOS version?

  • 1. On your phone, tap Settings.
  • 2. Tap General, and then tap About.
  • 3. Note the version number.

mSpy for Android

Here’s what you’ll need:

  • Physical access to the target device
  • A rooted Android (to access every feature)

Main requirements:

  • You need a rooted phone to read chats on Viber, Kik, LINE, and Skype, and to monitor the target device's emails (emails can be monitored without a rooted device as well although not to the fullest extent).
  • Android with OS 5 or higher*

*All Android target devices are supported, although some may have aspects regarding permissions due to the fact that they have their own customized OS. Besides, install steps may be slightly different depending on the make and model of the target device's.

How to install:

  1. On our website, download the installation file.
  2. Install mSpy on the device you want to monitor. Be sure to grant all permissions when asked, and then remove traces of the app.
  3. Log in to mSpy on any Mac or PC to see the target device's activity.

Things you can do in relation to target device (features):

  • Read chats on Snapchat, Instagram, Telegram, Skype, Facebook Messenger, Viber, LINE, WhatsApp, Telegram (with the ability to block)
  • View current location
  • Set geofencing boundaries and get alerts
  • Monitor calls
  • Read the target device's texts, included recently deleted
  • View emails (sent and received)
  • See what sites they’ve visited
  • Block sites
  • Get keyword alerts
  • View the target device's calendar activity

How to check Android version?

  • 1. On your phone, open the menu and tap System Settings.
  • 2. Scroll down and tap About phone.
  • 3. Note the OS version of your device.

mSpy on Jailbroken iPhones

Here’s what you’ll need:

  • Physical access to jailbroken target iPhone
  • A stable internet connection

Main requirements:

  • iPhone must be jailbroken
  • Works with iOS 11 to 14.8.1 (check latest compatibility here)

How to install:

  1. Sign up or Log in to your mSpy account.
  2. With your jailbroken phone in hand, hit Get Started.
  3. Follow the instructions to get up and running.

Things you can do in relation to target device (features):

  • Track location
  • View photos and videos
  • Read emails
  • View browser history
  • See what apps they’ve installed
  • Read notes
  • View events
  • See what Wi-Fi networks they’ve connected to
  • Browse through the target device's contacts
  • Read texts
  • See Tinder messages
  • View screenshots of the target device in action with the Screenrecorder
  • See everything they type with the Keylogger
  • Geo-Fencing
  • WhatsApp tracking

How to check iOS version?

  • 1. On your phone, tap Settings.
  • 2. Tap General, and then tap About.
  • 3. Note the version number.

Legal info

You are aware that before installing the Software you are required to check the compatibility requirements for your target device. In case your device is not compatible with the Compatibility Policy, you may not install and use the Software application and all negative consequences and responsibility will be borne by you.

Note*

If your target device is compatible with these requirements, we may not guarantee that all the features of mSpy Software under the subscription plan will correctly run on a target device. It may contain bugs, which should be fixed in future updates.

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