mSpy™ is the leading parental monitoring software that allows you to view the activities of your child’s device though the mSpy™ account on your personal smartphone or computer. These activities include text messages, locations, call information, and many others.
mSpy™ gathers the information (location, text messages, call info, etc.) from your child’s phone, and transfers it to your mSpy™ account. In order to check the information from the device you are monitoring, you just need to log into your mSpy™ account using any browser on your own smartphone or computer.
In case you have any technical issues with the software that cannot be fixed by mSpy™ Customer Support Center, you may be eligible for a full refund in accordance with our Refund Policy stated here.
Being on the market since 2010, we have developed a strong reputation as one of the most secure monitoring apps. We equally value the security and privacy of our customers and their loved ones. That is our number one priority. We use the latest encryption protocols to make sure your data is safe with us. Even our own team doesn’t have any access to the data monitored by the software; it is visible only to you.
No. Unlike other phone tracking apps, there’s no mSpy app on the target device that an average user can see. That means they won’t stumble across an unfamiliar app logo on their device and wonder if someone’s monitoring them.
mSpy™ is a fully legal parental control application that has been approved by many reputable organizations. However, we are not competent to give legal advice to our customers worldwide since the laws differ from country to country. Please read our Terms of Use and consult a lawyer if you have any questions regarding the use of our software. You can also check our Legal Policy here.
mSpy™ works worldwide.
Any device that has access to the Internet is good for monitoring. Once you install mSpy™ on your kid’s phone, you will be able to see the information from that phone using your own phone or computer as long as it’s connected to the Internet.
mSpy™ is compatible with any Android device (Samsung, Huawei, Xiaomi, LG, Motorola, etc.) and iPhones. However, mSpy™ will not work on old versions of Androids and iPhones (bought before 2010-2011).
If you are monitoring an Android phone, you can only monitor incoming and outgoing text messages that have been deleted after mSpy™ had already been installed. However, using mSpy’s Keylogger, you can view outgoing deleted messages sent in any social media app (Snapchat, Instagram, WhatsApp, etc.). If you root the Android phone that you want to monitor with our mAssistance service, you will be able to see all deleted messages in any social media app.
If you are monitoring an iPhone, you can view those messages that have been backed up to iCloud. If your kid sends a message and deletes it after the backup has already been done, you will still be able to view the deleted messages.
As soon as the payment is confirmed, you will get an email with your login and password. You will need to follow the link provided to you in the email and log in to your account using your computer or smartphone. Once you log in, you will be guided through the installation process in order to set up monitoring.
You will receive the login credentials to your mSpy™ account immediately after the purchase.
Depending on where you are located, the bank statement may or may not include the word ‘mSpy’.
One subscription plan covers one device only. You will need to purchase two subscriptions if you want to monitor two or more devices.
If you want to monitor an Android (Samsung, Huawei, Xiaomi, LG, Motorola, etc.), you will need to install mSpy™ directly on the phone. However, the installation takes only up to 10 minutes, and you will receive an easy step-by-step guide after the purchase. Furthermore, you can contact our tech support via chat at any time, and they will help you out with any issues that might arise. After mSpy™ is installed, you will be able to monitor the phone’s activities (text messages, locations, call information, etc.).
If you want to monitor an iPhone, you will need that phone’s Apple ID and password in order to set up monitoring. You might need to have physical access to the device for a few minutes to enable the iCloud backup and get the verification code. The process should not take longer than 5 minutes.
If you want to monitor an iPhone, you will need that phone’s Apple ID and password in order to set up monitoring. You might need to have physical access to the device for a few minutes to enable the iCloud backup and get the verification code. The process should not take longer than 5 minutes.
If you want to monitor an Android (Samsung, Huawei, Xiaomi, LG, Motorola, etc.), you will need to install mSpy™ directly on the phone. However, the installation takes only up to 10 minutes, and you will receive an easy step-by-step guide after the purchase. Furthermore, you can contact our tech support via chat at any time, and they will help you out with any issues that might arise. After mSpy™ is installed, you will be able to monitor the phone’s activities (text messages, locations, call information, etc.).
After the installation, mSpy™ will operate in the background mode. Your child will not be able to see that mSpy™ is installed on their device.
If you’re a parent monitoring your teen and you no longer want to use mSpy, you can remove it in a few simple steps. Visit our help desk for a detailed guide on how to uninstall mSpy from the phone. If you’re worried about your child uninstalling mSpy, just remember that we designed mSpy to be virtually undetectable by kids. However, should they suspect that mSpy is on their device and attempt to remove it, you’ll be alerted.
In order to uninstall mSpy™, one needs to follow the specific instructions that only our customers get after the purchase. Even if there is an attempt to remove the application, you will get notified about it in your Control Panel.
If you’re looking for details on how to install mSpy remotely on a target device, it’s extremely easy. Start by purchasing a subscription, then check your email for your mSpy account details, plus information for installing on mSpy on your target’s Android or iPhone.
Jailbreaking or rooting the phone is not required for mSpy™ to work. An iPhone jailbreak or Android phone rooting is required to unlock social media monitoring features (Snapchat, Instagram, etc.). With Android phones, you can monitor outgoing messages in all social media apps without rooting.
To see the data gathered from the monitored device, log into your mSpy™ account from any browser. Once the app is synced with the target device, all information will become available to you in your Dashboard.
If you are monitoring an Android device (Samsung, Huawei, Xiaomi, LG, Motorola, etc.), mSpy™ sends the updates from the target device to your mSpy™ account every 5-30 mins (depending on the Update Interval you set up).
If you are monitoring an iPhone, mSpy™ sends the updates from the target device to your mSpy™ account every 24 hours.
We offer a few levels of mSpy™ technical assistance:
The Paid Phone Support and mAssistance services are optional and non-refundable.
